Not an emergency service. Call 112 from a mobile or 10177 for an ambulance.

Mme NgakaDr B. N. Ntsaba · Virtual clinic Back to bookingAsk a question

Before your consultation

Understand first. Then consent.

Before your consultation, please read each point below. Ask the practice about anything you do not understand before giving consent.

Telemedicine consent

Practitioner
Dr B. N. Ntsaba
Practice numbers
MP0897680 · PR1290703
Consultation fee
Adults R350 · Children R250
  1. 01

    How the consultation takes place

    The consultation is conducted remotely by WhatsApp Video, or another video platform agreed with the practice.

  2. 02

    Limits of virtual care

    A full physical examination is not possible remotely. This may limit assessment or diagnosis, and Dr Ntsaba may recommend an in-person examination, tests or referral.

  3. 03

    Privacy and electronic communication

    The practice will take reasonable steps to keep your information confidential. Electronic communication and the devices or accounts used carry privacy risks that cannot be removed completely.

  4. 04

    Use of health information

    You consent to the practice using the personal and medical information reasonably necessary to assess and treat you, create the required clinical record and send appropriate clinical documents.

  5. 05

    Identity and location

    The practice will verify your identity and your physical location at the start of the consultation so that appropriate care or emergency guidance can be provided.

  6. 06

    Recording

    The consultation is not recorded by default. Any audio or video recording must be discussed and separately consented to before recording begins.

  7. 07

    Children and guardians

    For a child’s consultation, a parent or legal guardian must request the appointment, give consent and be present or immediately available during the call.

  8. 08

    Emergencies

    This is not an emergency service. For urgent or life-threatening concerns, seek immediate in-person care, call 112 from a mobile phone or call 10177 for an ambulance.

Your confirmation

By sending “I CONSENT”, you confirm that you have read and understood this information and agree to proceed with a telemedicine consultation. You may ask questions or withdraw consent before the consultation; Dr Ntsaba will explain if virtual care cannot safely continue.

Tap below, review the pre-filled message and send it to the practice. Opening WhatsApp alone does not record consent.

Send “I CONSENT” The practice must retain your consent with the appropriate patient record.
Send “I CONSENT”